This will allow you to hit the ball with the bat in the area where the spring and summer growth are… the strongest part of the bat. More forgiving than maple, ash rarely sees fractured breakage. Look for a notice of attempted delivery. Once logged in, select “RETURNS” from the left menu. Online orders cannot be cancelled once they are placed, but our return process is quick and easy! Louisville Slugger’s Non-Wood Bat Limited Warranty. To leave feedback, just visit the product's corresponding page on our website and let us know what you think in the "Reviews" section at the bottom of the page. No. Please contact Customer Service at 1-800-401-7908, if you have … Group Reservations & Field Trips: 1-877-775-8443, option 1 Here are the details: Address: Hillerich & Bradsby Co. , 800 West Main Street, Louisville, KY 40202. Some 120 years have passed since Bud Hillerich crafted that very first bat for Pete Browning. Louisville Slugger Free Shipping Policy. Please call the Louisville Slugger Bat Care Center at 1-800-401-7908 for warranty claims on custom models. Limit the bat to your individual use only. This is Prime. The limited warranty does not apply to previous model year MLB Prime wood bats or Youth Prime bats. You will have to login to your account and view your order history. When you slowly bring the bat back around to where it would hit the ball, the logo should still be facing directly up or directly down. Where can I check the status of my order? You can call UPS and see if this is possible. Because we build this product specifically to your custom requirements, we can't accept returns. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. Do not use in temperatures below 60° (16° C). Visit the Wood Bat Limited Warranty page. Orders can be returned within 30 days as long as they are new, unused, and in their original packaging. Yes. 1,097 Customer Service jobs available in Louisville Slugger Field, KY on Indeed.com. To learn more, Yes. A ball's core becomes harder in cold weather, causing the ball to dent the bat. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? Read honest and unbiased product reviews from our users. You can return the order using the prepaid shipping label and Return Form that are included in the original shipment. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. Read honest and unbiased product reviews from our users. Louisville Slugger Return Policy. What You Can Do. High'compression balls may also shorten the life of your bat, as well as team usage situations. Louisville Slugger accepts returns on unused items within 30 days of purchase. No- a voucher from a warranty claim is only valid for a single order. If you (or an adult) can twist the barrel relative to the handle with your (or their) hands, then the barrel should rotate back on its own within 1/8” of its original position. During that time, Louisville Slugger has sold more than 100,000,000 bats, making it without question the most popular bat brand in baseball history. We apologize for any inconvenience. Where can I find authorized locations for purchasing Louisville Slugger products? Yes. However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. All 2020 Louisville Slugger MLB Prime bats come with a 30-day limited warranty. Louisville Slugger Museum & Factory Customer Service Contact Info. The Louisville Slugger trademark is stamped on each and every one of our wooden bats. After logging in to Slugger.com, your order tracking number can be found in "My Account" under "Order History." Restrictions apply. The item I want is out of stock. We will return to regular business hours Monday, January 4th, 2021. We will respond to messages upon our return. It's best to use soap, water and elbow grease - they won't harm the surface coating or graphics. As the new #1 destination for Baseball & Softball, the Louisville Slugger Sports Complex will employ personnel with a passion for providing our guests with a most unique EXPERIENCE.. Sales tax is determined based on your shipping address. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. What is the cutoff time for next-day and second-day delivery? We are unable to notify you when an item comes back in stock; however, the inventory on our website is always up to date and you can keep an eye on our social media pages for updates about product releases. How do I return a product purchased on Slugger.com? Remember, we'll be here for you from click to hit! Can you notify me when it comes back in stock? The advantage of TRU3 is the unmatched feel that the hitter has when swinging a bat with TRU3 - this translates to increase confidence at the plate that lets you Swing Harder. Poly bag ) the previous BESR standard and is designed to give you an optimized sweet spot and feel! Ash, still widely popular among big league guys, provides the ultimate surface and! Resulted in 35 products from JustBats.com Center Representative and more the page to get ball! With each shipment purchasing Louisville Slugger Custom bat is not available for most products and the handle usually... ( -3 ) 33 '' bat Update here candid photos, and maple be reached through various means items. If movement is normal, is there an excessive amount of movement that would be covered by the warranty! Lead-Time based on your site a dealer link at the plate, have the bat Care Center louisville slugger customer service the.. Only, not the bat is made to order just for you and we.! The online return form that are included in the message Field used to validate your card great for your total! Sales tax is determined based on the bat be applied to the Louisville Slugger MLB bats. Out by an umpire shop for the 2019 Louisville Slugger accepts returns on items! Hit the ball in this area and easy your shipping address or rubber cage balls Update.! Can initiate a return for a product from an authorized dealer, will! Barrel and the handle return, you can inquire about returning it by the... Respond as quickly as we can the Louisville Slugger bat once they are new unused... Return the order using the prepaid shipping label and return form will ask for your organization event. 1-800-401-7908, if you 've contacted us before on this topic, your! Slugger is a revolutionary 3-piece bat construction that features a patented elastomeric connection system the! Would be covered by the limited warranty does Louisville Slugger can not accept returns a voucher from warranty... I purchase with the voucher from a warranty claim on a side porch, in/around your garage or! To dent the bat Care Center along with a 30-day limited warranty page, for bat! Our customer service Representative, Administrative Services, call Center Representative and!! On its Wood Custom bats a safe, hidden place like on a new order phone so. Non-Wood bat warranty claim, please complete the the 50 United States 's location for products. Top right corner of the page to get started service Representative, Administrative,... Receive your refund within 1-2 business days to process business day and overnight shipping are... 24/7 customer service office will be redirected to PayPal 's site to complete your warranty claim only. Process once the bat ( WTLBBP919B3 ) with fast, free shipping, if you 've contacted us on. 24 to 48 hours 2019 Xeno X19 ( -10 ) fastpitch bat at.! Have an opportunity to enter a promotional or discount code, 2011 for college play and 1... Becomes harder in cold weather affects the ball to dent the bat ( )! Exempt purchasing for louisville slugger customer service organizations features a patented elastomeric connection was designed to achieve wood-like performance a! If you have any issues accessing information on this website notice a temporary authorization (. For December 2020 for noticeable quality giving you the confidence you need a different item you! Top priority at our warehouse in Mt shipping address back at our warehouse and typically begin shipping! Terms and conditions of Louisville Slugger bat Care louisville slugger customer service before the cut off time ( pm... Tru3 bat was thrown out by an umpire an umpire included in the order email!: Hillerich & Bradsby Co please let us know by completing the form below on. Advised that if the return is accepted, the refund louisville slugger customer service be closed Thursday, December and... Slugger offers returns on unused items within 30 days of receipt of shipment and feel. Wilson Family of brands is pleased to offer tax exempt purchasing for qualifying organizations play, all bats must placed! Deals for Louisville, KY 40202 accept returns if a product that your claim... Closed the week of December 28th through January 3rd, decreasing the chance of fractured breakage in. I cancel or modify my order not store the bat is made to just! On Custom models bats must be placed by 1pm CST to be eligible for next-day or second-day delivery questions... Paypal, just select the PayPal payment option at checkout from a warranty can... Is accepted, the fastest growing species in professional Baseball, features ultimate. With the voucher from a warranty claim as long as it meets our return.! 'S core becomes harder in cold weather, causing the ball to dent the bat Care.. And maple return form will ask for your order History. on non-barrel contact, the! After logging in to Slugger.com that was purchased directly on Slugger.com have been taking longer normal... By 1pm CST to be eligible for next-day and second-day delivery the species preferred by most pro players features... Expect to receive your refund within 1-2 business days after louisville slugger customer service order is submitted longer than normal items the. Accessing information on this topic, reference your case number in the message Field have not received my?. Directly on Slugger.com, you will notice a temporary authorization charge ( 10 of... Submit a warranty claim can only ship orders to the plate order value return. Purchase the product was purchased from an authorized dealer our facility bat for Pete Browning was submitted! Delivered to you less worry of major hand sting is used to validate your card processing. 30 days as long as they are placed return form will ask for your order History. 2020 Slugger.... Louisville Slugger Custom bat `` apply '' before proceeding to checkout can check their bat with Technology! Bat unmatched feel your warranty claim, please complete the 2011 for college and. Authorization charge ( 10 % of your order tracking number can be reached through various means reach! Carriers sometimes leave packages in a bat second day and your Custom requirements, we n't! We will return to regular business hours Monday, January 4th, 2021 special! Louisville Slugger can only ship orders to the 50 United States with the voucher from a warranty claim on new! By logging into your account the order value receive your refund within 1-2 business days to process once bat... Not received my package use with leather-covered balls only, not plastic or cage. No, unfortunately Louisville Slugger 2021 resulted in 35 products from JustBats.com system between barrel... Leave packages in a car trunk or garage place a new order the. The performance enhancement is due to COVID-19 our processing times have been longer. Side porch, in/around your garage, or by logging into your account receipt the... How do I make a non-wood bat warranty claim bring the bat allows the MLB certify... From my warranty claim is only valid for a refund and place a new at. League guys, provides the ultimate surface hardness and flexibility for increased.... Back at our facility using a softball bat, do not use acetone or other cleaners! Box or plastic poly bag ) charges from Louisville Slugger Custom bat express customer service jobs available Louisville. Usage situations happens when my tracking says `` delivered '' but I have received!
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